Shipping
We offer free standard shipping for all orders of $90 (inclusive of GST) or more. Orders under the value of $90 (inclusive of GST) will incur a flat rate of $10.00 for standard shipping no matter where you are located in Australia. We do not offer international shipping at this stage.
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Please use the tracking number provided in your shipment confirmation to track your shipment. Please allow 1-3 business days for your Order to be dispatched.
You may however experience longer delivery times due to other delivery providers’ issues that are unforeseen or unavoidable events outside our control.
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Estimated delivery time within Australia is approximately 2 to 10 days from the date your payment is received. The estimated delivery times are in business days (Monday through Friday excluding public holidays in Victoria and NSW).
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Estimated times are to be used as a guide only depending on your location and the availability of stock. Whilst we endeavour to fulfil all Orders, please note some items, sizes or colours may not be available at time of dispatch. You will be refunded for items not available at time of dispatch. If your Product has not arrived after the estimated delivery time, please send us an email.
Local Pick Up
We offer twice weekly pick up service for our local customers. For same week pick up, simply place your order before 12pm the day before the scheduled pick up and specify your preferred pick up location. Our weekly pick up time and locations are:
SOR - every Tuesday 1 - 2pm, Park Centre
789 Albany Highway, East Victoria Park (Outside T4 shop)
NOR - every Monday 12 - 1pm, Coventry Village
243-253 Walter Road, Morley (Main Entrance near Rolls vs Bowls)
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Our friendly staff will be happy to assist you with any questions you may have about our products or baking in general. At Baker HQ, we are passionate about baking and we want to share our knowledge and expertise with you!